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System
Support
Jimac
success depends on your success. Our goal is to maintain a
high level of customer satisfaction by responding quickly
to all of your questions and issues. Your Project Team and
users need to know our products just as well as we do. With
Jimac Training, your team can be experts who perform on the
job with maximum skill and efficiency. Report
an issue ONLINE!
POS
Consultancy
We
sit down and understand our client’s unique requirements,
a series of meetings are held between JIMAC and the customer
to determine workflows, existing hardware and software resources
and other specific needs. Questionnaires gather detailed information
on user requirements, the type of business form and data used
and existing business procedures.
POS
Implementation
Jimac
supports your goal of a timely, cost-effective implementation
from fit analysis through go live. Jimac offers comprehensive
technical and functional training when you need it. In this
phase, JIMAC presents a timetable from beginning to the end
of the phase, before delivery JIMAC installs the software
at the client’s business location. JIMAC consultants assist
in converting and transferring data to JIMAC POS systems.
POS
System Support Monitoring
JIMAC
meets continuously with client to assist them with their needs
by promptly respond to solve problems that arise during system
use in actual business operations. Queries are answered via
telephone, e-mail, pcanywhere, via IP-VPN or through actual
visits to client offices.
POS
Training Offers
- Functional
and Technical training
- At-a-Glance
Training based on your job role.
- Training
designed around retail industry business processes. More
than just a walk through of screens.
- Instructors
with years of Point of Sale experience fit for your industry.
Jimac
Custom Training
Training offers a complete end-user training solution, including
site training and print-based. You get professional training
development and delivery consultants with retail industry
experience, Jimac product knowledge, and training methodologies
that are proven with Jimac clients.
Jimac
custom training developers can develop end-user training faster
and more efficiently to clients. We provide on-site needs
analysis, custom-designed processes, procedures, manuals,
and learning tools, delivery of train-the-trainer classes,
and communications programs for rolling out user training.
If
you like to sign in for training to learn more about our Point
of Sale System <<click
here>>
Software
Development
JIMAC
always leap first ahead and innovate its development in order
to cope with the change in technology , We are one of the
First POS company established in the Philippines. We have
maximize the use of SMS technology to the retail industry.
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